FAQ

1. Registration of a User Account on the website is free. 2. You may register as an individual user or a company. You may edit your data later. 3. After filling in all the required fields, accepting the Terms and Conditions and Privacy Policy and submitting your application, you will receive an email asking you to confirm your registration. After completing this formality, all you need to do is to log in and use all the functions of the Auction and other services available on the website.

1. You are welcome to use Test Auction which you will find in Auction Catalogue. 2. The Test Auction is a simulation of the Auction system available on the Arabian Horse Treasury website and it has been created for new users to help them understand the bidding process and how auctions work. Of course, by using the Auction Test, Users are not actually buying or committing to anything. Feel welcome to bid freely! 

1. Make sure you are logged in 2. Go to the desired Auction. 3. Click on a horse (Lot) in the Auction Catalogue. 4. Click on the PROCEED TO BIDDING button, enter the desired amount in the price field (all bids are in CHF) and click on the BID button 5. Each Lot has a minimum price, the starting price. This is a fixed price (there is no reserve price). The bidding starts from this amount.More information can be found on the web site in the tab Auction information - Information for buyers.

1. When you win the bidding for a Lot you will receive an email confirming that you have won the Auction. The next email will contain payment information, bank transfer details and the details of the Horse Owner and their Representative (if applicable). 2. After the completion of all formalities described in The Terms and Conditions of the Horse Treasury's Internet Platform, Paragraph 16. Collection of Lot, the Seller and the Buyer individually agree on the terms of the collection of the horse.

Payment system: 1. The Owner of the horse bears the cost of his Representative fee as well as the costs of the Arabian Horse Treasury's commission. Horse Owner provides payments instruction along with their and their Representative's (if applicable) bank details in the Declaration of Payment Splitting while registering horse for the Auction. 2. After you win the bidding you will receive an email confirming that you have won the Auction. The next email sent by Arabian Horse Treasury you will receive payment information, bank transfer details and the details of the Horse Owner and their Representative (if applicable).Based on this information you will proceed with payment for the Lot you have won. 3. To assure the transparency of the transactions Arabian Horse Treasury uses a system which directly distributes the payments due to all parties involved in the transaction thereby preventing financial intermediaries. For this reason it is in the hands of a Buyer to send separate bank transfers to two or three different recipients: Horse Owner Arabian Horse Treasury Horse Owner Representative (depending on whether the Horse Owner had a Representative) 1. Once you have won the Auction, your details will be passed on to the Horse Owner and their Representative (if applicable).  2. If the Horse Owner or their Representative is subject to VAT you will receive the invoice via email. 3. If the Owner or their Representative is not a subject to VAT, the payment should be made on the basis of the data sent by Arabian Horse Treasury via email. 4. After receiving the payment, the Owner or their Representative (if applicable) are required to send a confirmation of receipt of payment by email to Arabian Horse Treasury at the email address auction@arabianhorsetreasury.com. 5. Only after all payments have been made by the Buyer and confirmed by each of the parties involved in the transaction, the ownership of the horse is considered to have passed to the Buyer and the Buyer has the right to collect the horse from the Seller. 6. After the completion of all formalities described in The Terms and Conditions of the Horse Treasury's Internet Platform, Paragraph 16. Collection of Lot, the Seller and the Buyer individually agree on the terms of the collection of the horse.

Any Seller anywhere in the world is welcome to sell through this website, as long as they adhere to registration rules and website Terms and Conditions.

1. Registration of a User Account on the website is free of charge. 2. You may register as an individual user or a company, the data may be edited later. 3. After filling in all the required fields, accepting the Terms and Conditions and Privacy Policy and sending your application, you will receive an email asking you to confirm your registration. After completing this formality, all you need to do is to log in and use all the functions of the Auction and other services available on the website.  

1. Register a User Account. If you already have a User Account remember to log in. 2. The Horse Registration Form is available in your User Account. You may register your horse directly through your User Account by choosing YOUR HORSES and then the REGISTER A HORSE NOW button. 3. You can also register your horse by going to the desired Auction and choosing the REGISTER A HORSE NOW button.

1.Horse passport 2.Description of the horse 3.A minimum of 3 and a maximum of 5 photos of your horse 4.A link to the horse video 5.A scan of the completed Veterinary Protocol 6.X-rays of the horse (optional) 7.Your bank details

The most recommended points in the horse description: 1.Description of origin with details of famous progenitors 2.Details of what the horse has done in the past and how it has been trained 3.Sports/show career with details of achievements 4.Breeding career with details of offspring's achievements 5.Characteristic details of a horse's beauty 6.Temperament/ character traits/ description of behaviour 7.Handling/stable behaviour 8.Measurements 9.Vices & quirks 10.List any tack or equipment included or available to purchase to go with the horse

Every horse must undergo a veterinary examination before it is purchased. In order to protect the interests of Sellers and Buyers, all horses must be examined by a veterinarian according to the Veterinary Protocol available at HORSE_PRE-SALE_EXAMINATION_PROTOCOL.pdf

1. You can access the Protocol on the website under the section Download Documents. 2. If you or the examining veterinarian have questions about the Protocol, please contact us and we will redirect you to Alicia Swietlikowska, our veterinarian. The completed Protocol should be submitted as a JPEG or PDF scan when registering your horse for the Auction (see "How to Register a Horse for the Auction" above).  

Online Auctions rely on photos and videos. This is why at Arabian Horse Treasury Auctions we pay particular attention to the high standard of the offers. Thanks to this every horse has a chance to be presented truthfully, in detail and in a way that shows its uniqueness. Bearing in mind the welfare of Sellers and Buyers, we have created standards for photos and videos, examples of which can be found below. We also recommend using a professional photographer. At the same time, we encourage you to use the services of a photographer with whom we cooperate and prepare a video recording with editing and soundtrack, which can be ordered by sending us a request through our contact form available on the website. Please note that the permitted format of photos is jpg. The maximum size of a single file is: 5MB. Your offer should include the items described in the photo standard .   Photo standard required for registration, 3-5 photos:   1. Portrait on a black background in a handler (show horses) or in a briddle. 2. Photo of a horse in a zootechnical position, on firm ground, clearly showing the hooves. 3. Photo under saddle, if the horse is used for sport or recreation. 4. optional / chosen by the Seller photo emphasizing the beauty and character of the exhibited horse.

Video standard is a recording of a horse that includes the following shots along with background music:   1.A shot showing the horse in a zootechnical position. 2.Shot at the trot on a line, horse led in a straight line. Shot from the front, side and back. 3.Shot in movement loose on the paddock or further presentation of the horse on the rope taking into account additional shots adequately showing the ability of movement of the horse. This shot should be realized on dry ground and with attention to aesthetics of the surroundings. 4.Optional shot of horse in work under saddle. 5.Sample video: https://vimeo.com/580948772

Every horse and Seller is unique, so to meet your expectations the system offers three types of Auctions - Season Auction, Private Auction, Ongoing Auction. Firstly, you may enter as many horses as you wish in the Seasonal Auctions, which usually take place in spring and autumn. Your horse will be auctioned as part of a larger lot, and the anticipation of this intensively advertised event is likely to attract many bidders. Secondly, you can have your own Private Auction created. This means that the Auction will take place at a time of your choosing and your horses will get the full attention of the Buyers. You can even have an invitation-only Auction. Thirdly, you can submit a horse to our Ongoing Auction for a period of six months. This six-month period will be divided into two-week Auctions, and if no bidders win during the next two weeks, the Auction will disappear for 24 hours and then automatically renew for the next two-week period. Ongoing Auctions may be held at any time, within 48 hours after confirmation of your registration, and you may decide to extend the Auction of your horse if it is not sold within a period of six months.  

1. At the end of the Auction you will be notified by email about the status of your Auction and the Buyer's email address in order to send the relevant bill or invoice. 2. Arabian Horse Treasury will email the Buyer your email address, transfer details and payment indications, in accordance with the Declaration of Payment Splitting that you completed on the Horse Registration Form. On this basis, the Buyer makes payment. 3. Upon receipt of payment, the Seller is obliged to send confirmation of receipt of payment by email to Arabian Horse Treasury at the email address auction@arabianhorsetreasury.com. 4. Only after all payments have been made by the Buyer and confirmed by each of the parties involved in the transaction, it is considered that the ownership of the horse passes to the Buyer and that the Buyer has the right to collect the horse from the Seller. 5. After the completion of all formalities and based on the terms and conditions described in The Terms and Conditions of the Horse Treasury's Internet Platform, paragraph 16. Collection of Lot, the Seller and the Buyer individually agree on the terms and conditions for the collection of the horse.

This applies to Seasonal or Private Auctions:   1. After the end of the Auction, you will be informed by e-mail about the status of your Auction.  2. At the same time, the system will offer you the opportunity to further promote and sell your horse in the auction system. Any Seller who has not sold his horse in a Seasonal or Private Auction may transfer his application to a Ongoing Auction. This six-month period will be divided into two-week Auctions and if no bidder wins during the two-week period, the Auction will disappear for 24 hours and will then be automatically reactivated and extended for another two-week period. The Ongoing Auction will start within 48 hours after the confirmation of the transfer of the application. This is a free offer and does not generate any additional costs for the Seller.   For Ongoing Auction: 1. The Ongoing Auction ends 6 months after the offer is displayed. 2. After the Auction ends, you will be informed by email about the status of your Auction. 3. After the end of the Ongoing Auction, the Seller has the option of transferring the horse registration to a Seasonal Auction or a Private Auction, or to re-register the horse for the Ongoing Auction. 4. In special cases, if the Arabian Horse Treasury agrees, the Seller has the possibility to transfer the horse's application from the Ongoing Auction to the Seasonal or Private Auction before the end of the 6-month period.